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This article will be a living, breathing FAQ that will hope to address the common queries of PayGuardian Desktop users.

Question:I’ve installed PayGuardian Desktop on my workstation, but my clerks are running into issues with it starting and running consistently. Did we miss something during installation?

Answer:Per our PayGuardian Desktop Installation Guide, PayGuardian should be installed on all workstations at an Admin level. Furthermore, all Windows users that accesses PayGuardian Desktop should have full access to the BridgePay directory found in C:\Program Files (x86). Once those two steps are confirmed, you should see vast improvement in your regular usage of PayGuardian Desktop.

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Table of Contents