V2021.004
Released November 2021
Enhancements
The following enhancements and fixes were made to MyBridgePay in v2021.004.
These changes are scheduled to deploy the week of 11/8/21 thru the week of 11/15/21.
❖ Industry Type added to Reports
❖ Service Fee Functionality for EMV Devices
❖ Cache Management Changes
❖ Account Processing Policy Help Text
❖ Voice Auth Capture for TSYS
❖ Separated Check and ACH Payments on the Dashboard
Industry Type added to Reports
We have updated multiple reports to include the industry type information. This can information can be added, filtered and reorganized within the reports. To enable this column in a user’s reports, simple edit any user, click ‘User Settings” and enabled “Insert additional "Industry Type" column for UI display and export files.”
This will update the following reports with the Industry Type information for this specific user.
Transaction Reports
Sales Report
Declines Report
Transaction List
Custom Fields Transaction List
Batch Reports
Summary Reports
Detail Reports
Find Transactions/Advanced Search
Exporting the reports will also include the Industry Type information if enabled for the user.
Things to Note:
ACH transaction will report the SEC code in the Industry Type column
Service Fee Functionality for EMV Devices
We have updated the Virtual Terminal to allow the Service Fee functionality with EMV devices (PAX and Augusta). If you have a Service Fee enabled on a Merchant Account and you choose a device, the Service Fee field will remain visible. Processing a Service Fee will charge a separate Merchant Account the Service Fee.
Things to Note:
PAX devices only support Service Fees on Sales. If Authorization only is selected in the Virtual Terminal, the Service Fee option will disappear from the Virtual Terminal.
Cache Management Changes
We have made improvements to the MyBridgePay cache management. Now, after releases, there will be no issues with missing features or overall site navigation. This was a small change made to handle caching within MyBridgePay and it should ease some of the "after release" pains due to caching.
A final cache clear may be needed on some browsers after this release. Once this final cache clearing is preformed, users should never need to clear cache and cookies after a release moving forward.
Account Processing Policy Help Text
We added some help text to the Account Processing Policy within a Merchant Account when setting up a processor. Now the programming of different card brands is clearer.
Account Processing Policy
When listed in the Account Processing Policy field, the card types below will be enabled for processing on a merchant account provided the processor supports the card types entered.
The exact format order must be: VMXDNGFB
Examples:
VM-D---B = Allows processing of only Visa, Mastercard, Discover and Debit card types.
VM-DNG-B = Allows processing of all card types except Diners and American Express.
V = Visa
M = Mastercard
X = American Express
D = Discover
N = Diners
G = Gift Card
F = Fleet Card
B = Debit Card
= Skip Card Type
Voice Auth Capture for TSYS
We have enhanced the Virtual Terminal to allow for a Voice Auth transactions on the TSYS processor. This transaction type allows a merchant who has obtained a voice authorization for a credit card payment to place the transaction into the current open batch for settlement. The transaction does not need re-authorization and a new authorization should not be obtained.
This transaction is manually keyed only and cannot be processed as an EMV or Swiped transaction.
Simply chose “Voice Auth Capture” from the Virtual Terminal for the Transaction Type. This will bring up the “Approval Code” field on the Virtual Terminal. Enter the Auth Code you wish to use to process a new transaction.
This will bring up the “Approval Code” field on the Virtual Terminal. Enter the Auth Code you wish to use to process a new transaction.
Things to Note:
This feature will not work with an EMV enabled device. The device selection filed will no longer appear if "Voice Auth Capture" is selected.
Only available for Merchant Account connected to the TSYS processor.
Separated Check and ACH Payments on the Dashboard
We have separated checks and ACH payments on the "Payment type breakdown" on the Dashboard. They were combined totals before.
Fixes/Minor Enhancements
Enhancements
Merchant Accounts with unsettled batches can no longer be deactivated. Please settle all open batches before deactivating.
Updated the "Refund" icon in Find Transaction/Advanced Search from green to orange.
Added a "Tips" section above report results. Tips are indicated with a Wand icon.
Small text update in “Processing Applications” (Removed VT and added Virtual Terminal)
“Add Payment Method” option when creating a wallet now only allows payments types that are setup in the Merchant Account.
Added a delete option for customer themes in the Branding Management.
Fixes
Fixed an issue where Merchant Accounts with an ACH-Realtime processor setup would not display ACH as an option in the Virtual Terminal
Fixed an issue where Blind Refunds would not process nor would an error message appear if there were issues.
Fixed an issue where users could change “IsPrimary” for their own account level in error.
Fixed an issue where printed receipts were printing too many pages when “both” was selected on the receipt.
Fixed an issue where AMEX cards in the Virtual Terminal showed the icon of Debit after entering the card number.
Fixed an issue where after closing transaction details the row of the report is still highlighted in error.
Updated Activate/Deactivate hover text in Branding Management.
Fixed UI spacing issues in “Gateway Configuration” for duplicate transactions settings.
Fixed an issue where the Print option displayed a blank page from transaction details.
Fixed an issue with the incorrect fonts being used in Mozilla Firefox.
Fixed an issue where logging in to a user that only has one account level available was not pre-populating in the “Select Account” section.
Fixed an issue where Merchant Group and Merchant Account Custom Fields “Display on Receipts” settings were not staying set to what the Merchant Account chose.
Fixed and issue where declined unbranded debit transactions did not list Card Type in exported reports.
Fixed an issue where Exported Transaction List reports were displaying “AMEX” instead of “AMERICAN EXPRESS” for the card type in error. “AMERICAN EXPRESS” is the expected card type name.
Fixed an issue with Batch Summary and Batch Detail reports where debit transactions listed the Card type of “BANK CARD DEBIT” instead of “DEBIT” in error. “DEBIT” is the expected card type name.
Fixed an issue where Chase processor settings were unable to be edited.
Fixed an issue on ACH decline receipts not displaying the Account Type of “ACH”.
Fixed an issue where very long usernames tot not wrap text in Admin list.
Fixed an issue where updating a Reseller name did not reflect in the Reseller column in the Admin Module’s tab.
Fixed an issue where deactivated Merchant Accounts appear in the Account Select menu as active if page is refreshed after deactivation.
Fixed an issue where Find Transactions was displaying a Void Icon on EBT transactions in error.
Fixed an issue where transactions could process with an invalid Invoice Number, PO Number or Customer ID from Find Transactions.
Fixed a Zip Code validation error when setting up a wallet.
Fixed an issue where “Merchant Account Access” remained red in error in Account Management.
Fixed an issue in the Virtual Terminal where SEC code drop down could be deselected and still process the transaction causing an error.
Fixed an issue where selecting “Both” on an emailed receipt sent two Customer Copies instead of a Customer and Merchant Copy.
Fixed an issue where “Card Verification” was not an option in the Recurring Billing Virtual Terminal when everything was setup correctly.
Fixed an issue where manually entering a card was displaying the debit icon in error.
Fixed an issue where search filters were not cleared when a tab was closed and the page was reopened.
Fixed an issue where Billing Frequency Templates, Customer Accounts, Contract Templates are available and able to be selected and saved to a new Billing Contract.
Supported Browsers in MyBridgePay
The following browsers are supported in MyBridgePay when using the latest versions.
Chrome
MS Edge
Firefox