PAX POSLink Response Codes

000000

OK

For online approve, return host response message. For offline approve return Approved Offline

000001

APPROVED OFFLINE

The transaction has been approved offline/locally by the application. There will be no response from the host. Transaction will
be uploaded to the host during batch close. Transactions will approve offline under the following conditions.

1. Store and Forward (SAF) is enabled.

2. Fast Payment Service (FPS) is enabled.

3. Transaction Type is FORCEAUTH

4. Transaction Amount is less than online floor limit.

5. Offline Return for some Terminal Capture applications i.e. Omaha TC, TSYS TC, Paymentech TC, Elavon TC…etc.

000002

PARTIALLY APPROVED

Transaction is partially approved.

000003

APPROVED, SURCHARGE NOT APPLIED

The transaction was approved, but surcharge fee was not applied.

000100

DECLINE

Host error (See host specific errors)

000200

Card Read OK

Payment Transaction was not processed, only the track data for the nonpayment card was returned. (Card was not processed for any form of payment)

000300

OUT OF BALANCE

Batch Close successful but the batch is out of balance. The closed batch needs to be reconciled by the host.

100001

TIMEOUT

Time out. This error indicates that a user operation timeout occurred during the payment flow. If the user does not/cannot interact with the BroadPOS app within the expected time window (for example does not swipe card in time).

Indicates that a user operation timeout occurred during the payment flow. For example: a sale is initiated, the BroadPOS app prompts the user to insert/tap/swipe their card, the user fails to do so within the timeout window and the 100001-timeout error is returned. It can also happen when BroadPOS prompts the user for tip, an amount, or any other input, and the user does not enter that info within the timeout window.

Standalone transactions are not returning this error because it is an error returned by POSLink.

100002

ABORTED

User Aborted. This is returned if the user aborts the transaction during the payment flow. This can happen by pressing the red abort button on the screen/PIN pad in order to cancel the transaction, or if the app is exited during the payment flow before the transaction begins to process online.

100003

FORMAT ERROR

Message format error

NO PROTOCOL VERSION

The protocol version shall be input

FULL INTEGRATION ONLY

Wrong integration mode

SEMI INTEGRATION ONLY

Wrong integration mode

AMOUNT INVALID

1. Length more than limit

2. Not number

3. The amount has “.” or “-”

TIP INVALID

1. Length more than limit

2. Not number

3. The amount has “.” or “-”

CASH BACK INVALID

1. Length more than limit

2. Not number

3. The amount has “.” or “-”

TAX AMOUNT INVALID

1. Length more than limit

2. Not number

3. The amount has “.” or “-”

ACCT# INVALID

1. Length more or smaller than limit

2. The Attribute error

EXP DATE INVALID

1. Length more or smaller than limit

2. The month more than 12 or day more than 31

3. Not number

EBT TYPE INVALID

1. Length more than limit

2. Not “F” “C” “V” “E” or “W”

3. EBT does not support current EBT type

VOUCHER INVALID

Length more than limit

REFERENCE INVALID

Length more than 16

INVOICE INVALID

Length more than limit

AUTH CODE INVALID

Length more than limit

TRANS# INVALID

Length more than limit

TIMESTAMP INVALID

1. Length more than limit

2. Not number

3. Year month day hour minute and second is wrong

CLERK INVALID

Length more than limit

SHIFT ID INVALID

Length more than limit

PO NUMBER INVALID

Length more than limit

CUSTOMER CODE INVALID

The value invalid

TAX REASON INVALID

Length more than limit

TAX EXEMPT ID INVALID

Length more than limit

ME MODE INVALID

Length more than limit

ME TYPE INVALID

Length more than limit, or MOTO/E Commerce Type Invalid

SECURE TYPE INVALID

Length more than limit

ORDER NUMBER INVALID

Length more than limit

INSTALLMENTS INVALID

Length more than limit

CURRENT INST INVALID

Length more than limit
Please check the current installment value.

TABLE NUMBER INVALID

Length more than limit

GUEST NUMBER INVALID

Length more than limit

SIGN INVALID

Length more than limit

CHECK INVALID

Length more than limit

TICKET NUMBER INVALID

Length more than limit

ME TYPE NOT ALLOWED

MOTO/E-Commerce Transaction Type not allowed.

SECURE TYPE NOT ALLOWED

E-Commerce Secure Type not allowed.

TIP SWITCH CLOSED

Tip switch closed

CASH BACK NOT ALLOWED

1. EDC or trans type not allowed

2. Switch is closed

MERCHANT FEE NOT ALLOWED

1. EDC or trans type switch closed

2. Switch is closed

COMMERCIAL NOT ALLOWED

The switch for controlling command card is closed.

EBT TYPE NOT ALLOWED

Please check the EBT type and the transaction type

TAX NOT ALLOWED

EDC or trans type not allowed

TIP NOT ALLOWED

EDC or trans type not allowed

VOCHER NOT ALLOWED

EBTTYPE or EDC not allowed

AUTH CODE NOT ALLOWED

Auth code not allowed.

TRANS# NOT ALLOWED

EDC or Trans type not allowed

AMOUNT NOT ALLOWED

“BALANCE” and “DEACT” not allowed

INSTALLMENTS NOT NULL

Please check MOTO/E commerce information

CURRENTINST NOT NULL

Please check MOTO/E commerce information

MOTO ARGS CONFLICT

Please check MOTO/E commerce information

SUBTRANS TYPE INVALID

Please check “CHECK” information

CHECK TYPE INVALID

Please check “CHECK” information

ID TYPE INVALID

Please check “CHECK” information

DOB INVALID

Please check “CHECK” information

DOB FORMAT INVALID

Please check “CHECK” information

TABLE NUMBER NOT ALLOWED

1. Industry is not RETAIL

2. DC is not CREDIT or DEBIT

3. The switch is closed.

GUEST NUMBER NOT ALLOWED

1. Industry is not RETAIL

2. EDC is not CREDIT or DEBIT

3. The switch is closed.

MOTO/EC NOT ALLOWED

Please check MOTO/E-commerce information

ONLY RETAIL SUPPORT

Only retail support

MERCHANT FEE ONLY FOR CB

Merchant fee switch is only for cashback

REGION ARGS ERROR

Do “A14”, arguments wrong

EDC OR CARD TYPE MUST EXIST

Do “R00”, EDC or Card type must exist

REF NO MISSING

The ECR reference number is missing.

CARDTYPE ONLY FOR CREDIT

Card type should be empty when EDC type is not Credit.

UNSUPPORT CARD TYPE

Card type is not support

INDEX INVALID

The length is more than 4 or not number

NO TRANS AVAILABLE

No transaction can select.

EBT INFO INVALID

EDC type is not EBT.

PLEASE SET VAR

Variable value cannot be “NULL” when calling SETVAR command.

HOST DENIED

This variable cannot set.

CVV PROMPT INVALID

This length of CVV is invalid or Attribution error

ZIP CODE INVALID

The length of zip code is invalid or Attribution of zip code is invalid or Attribution error

ADDRESS INVALID

The length of address is invalid or Attribution error

CVV NOT ALLOWED

Unsupported CVV or the switch is closed.

ZIP CODE NOT ALLOWED

Unsupported zip code or the switch is closed.

ADDRESS NOT ALLOWED

Unsupported address or the switch is closed.

EDC MISSING

The EDC type must exist.

SIGN NOT ALLOWED

Unsupported signature. Caused when the PAX PG App was sending a signature request for Debit and Gift Card transactions. This error means that a signature is being requested, yet is not supported for the specific transaction that is being requested.

AMOUNT TOO LARGE

The current transaction amount plus The total amount in terminal is more than 999999999.

INVALID OVERRIDE

The Dup Override Flag length is more 1 byte.

PO NUMBER NOT SUPPORT

Unsupported purchase order number.

TAX EXEMPT ID NOT ALLOWED

Unsupported tax exempt ID

CUSTOMER CODE NOT ALLOWED

Unsupported customer code

TAX REASON NOT ALLOWED

Unsupported tax reason

TICKET NUMBER NOT ALLOWED

Only CHECK supports ticket number.

TRANS TYPE NULL

The transaction type must exist.

SECURE TYPE NOT SUPPORT